Returns & Exchanges
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected, you'll get your refund typically within 48 hours.
During the holiday (November-January) season, we may need additional time to complete the refund.
What items are returnable?
Items purchased/received in the last 40 days.Items that are in like-new condition.
What items are non-refundable?
Items marked as final sale.Items that are worn-in or used.
Items that were custom made (example: graded to fit or special request)
Free gifts or promotional items with retail value.
Use the contact form below to request a return or exchange.
To be eligible for a return, your item must be unused, and free from dirt, dust, hair, any fragrances or other foreign odors including smoke, and in the same exact condition that you received it in.