Returns & Exchanges

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected, you'll get your refund typically within 48 hours. 
During the holiday (November-January) season, we may need additional time to complete the refund.

What items are returnable?

Items purchased/received in the last 40 days.
Items that are in like-new condition.

What items are non-refundable?

Items marked as final sale.
Items that are worn-in or used.
Items that were custom made (example: graded to fit or special request)
Free gifts or promotional items with retail value.

Use the contact form below to request a return or exchange. 

 

To be eligible for a return, your item must be unused, and free from dirt, dust, hair, any fragrances or other foreign odors including smoke, and in the same exact condition that you received it in.

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